Frequently Asked Questions (FAQs)

📦 How can I track my order?

We do not send tracking IDs automatically. If you need your tracking number, please message us or email us at infodreameraa@gmail.com, and we will provide it upon request.

🌍 Do you offer international shipping?

No, we currently only ship within Pakistan.

❌ How do I cancel my order?

You can cancel your order before it is shipped by contacting our customer service with your order number. Once your order has been shipped, it cannot be canceled.

💰 What payment methods do you accept?

We currently only offer Cash on Delivery (COD). You can pay when your order arrives at your doorstep.

⏳ How long will it take to receive my order?

Our estimated delivery time is 3 to 7 business days anywhere in Pakistan. However, delivery times may vary based on your location and any unforeseen delays.

🚨 What should I do if I receive a damaged or incorrect product?

We’re sorry for the inconvenience! If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:
✅ Your order number
✅ A clear photo of the issue

We will arrange a replacement or refund based on your preference.

📞 What are your customer service hours?

We’re available 24/7 to assist you! Contact us anytime via:
📩 Email: infodreameraa@gmail.com
📞 Phone: +92 303 6595579
🌐 Website: www.dreameraa.com